FAQs
Frequently Asked Questions (FAQ)
1. What is Woke Wellness?
Woke Wellness is your go-to store for premium health, fitness, and wellness products. We offer everything from fitness equipment and recovery tools to high-quality supplements and detox products to support your journey to better health.
2. What kind of products do you sell?
We sell a wide range of products, organized into four main collections:
- Fitness: Dumbbells, resistance bands, jump ropes, and more.
- Supplements: Ashwagandha, magnesium glycinate, creatine, and more.
- Restore: Massagers, orthopedic pillows, and cold plunge tubs.
- Purify: Water filtration systems, charcoal cleansers, and detox supplements.
3. How can I place an order?
You can place an order directly on our website by selecting the products you need, adding them to your cart, and proceeding to checkout. Follow the prompts to complete your purchase securely.
4. Do you ship internationally?
Yes, we offer international shipping. Shipping rates and delivery times vary depending on your location. Check our shipping policy page for more details.
5. What is your return policy?
We accept returns on unused and unopened items within 30 days of purchase. Please visit our return policy page for detailed instructions on initiating a return or exchange.
6. Are your supplements certified or tested?
Yes, we only source supplements from trusted manufacturers that meet industry standards for quality and safety. Many of our supplements are organic, vegan, or third-party tested for purity.
7. How do I choose the right product for my needs?
Our products are organized into specific collections to help you find what you need. If you’re unsure, feel free to contact our customer support team for personalized recommendations.
8. What payment methods do you accept?
We accept major credit cards, debit cards, and secure payment options like PayPal. Additional payment methods may also be available at checkout.
9. Do you offer discounts or promotions?
Yes! We frequently run promotions and discounts. Sign up for our newsletter to stay updated on special offers, new product launches, and exclusive deals.
10. How do I contact customer support?
You can reach out to our support team via email or through the contact form on our website. We’re here to assist you with any inquiries or concerns.
11. Are your products eco-friendly?
We strive to include eco-friendly options in our product range. Many of our items, especially in the Purify collection, are designed with sustainability in mind.
12. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email so you can monitor your package’s progress.
13. Do you provide bulk or wholesale options?
Yes, we offer bulk purchasing and wholesale options for select products. Please contact us directly for more information.
14. Is your fitness equipment suitable for beginners?
Absolutely! We carry equipment that suits all fitness levels, from beginners to advanced athletes. Product descriptions provide recommendations to help you choose the right items.
If you have a question not listed here, feel free to contact us. We’re here to help!